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    <title>News and Views</title>
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      <title>Practical Packing Station Setup Guidance</title>
      <link>https://www.shipstersolutions.com/news-and-views/shipping-guidance/practical-packing-station-guidance</link>
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      <pubDate>Sat, 07 Feb 2026 11:33:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Shipping Guidance</category>
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      <description>This update explores practical steps to optimise the immediate packing environment for consistent performance.</description>
      <turbo:content><![CDATA[<header><h1>Practical Packing Station Setup Guidance</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild3564-6366-4439-b963-626333383961/colour_coded_labels_.jpg"/></figure><blockquote class="t-redactor__preface">For logistics and e-commerce operations, the physical layout of a packing bench is often the silent variable that dictates daily throughput. A poorly organised station creates friction that accumulates over thousands of orders, directly impacting dispatch speed, error rates, and labour costs. Conversely, a well-planned workspace supports operational reliability and helps teams meet carrier cut-off times with less stress. This update explores practical steps to optimise the immediate packing environment for consistent performance.</blockquote><img src="https://static.tildacdn.com/tild6235-6666-4632-a233-346561393165/packing_bench.jpg"><h3  class="t-redactor__h3">The Operational Impact of Bench Design</h3><div class="t-redactor__text">The design of a packing station does more than determine where tools sit; it defines the efficiency of the entire dispatch process. Every unnecessary reach or search for a label printer adds seconds to the cycle time, increasing labour costs per unit and the risk of missed carrier collections. A strategic setup ensures that key actions—scanning, weighing, labelling, applying dunnage, handling paperwork, and final quality control—occur in a fluid sequence. By removing physical obstacles and micro-delays, warehouse teams can improve reliability, handle compliance documentation more accurately, and maintain consistent capacity even during peak seasonal periods.</div><h3  class="t-redactor__h3">Defining the Scope and Equipment</h3><div class="t-redactor__text">This guidance focuses specifically on the design of the shipping packing bench itself, rather than the broader warehouse layout or picking flows. The goal is to create a self-contained unit where an operator has everything they need without leaving their station.<br /><br />To begin, teams must inventory and plan for all equipment and small items that stay at the bench. This includes hardware like scales, scanners, label printers, and monitors, as well as consumables like tape dispensers, dunnage systems, staplers, knives, pens, and documents. Failing to account for small items often results in clutter that obscures labels or causes equipment to be misplaced, slowing down the packing process.</div><h3  class="t-redactor__h3">Users, Ergonomics, and Bench Types</h3><div class="t-redactor__text">When selecting the physical bench, consider who uses the station and how often. If a station is staffed by a single operator for short periods, a fixed-height bench may suffice. However, for multi-shift operations where different staff members share the same station, height-adjustable benches are superior. They allow operators to align the surface with their standing height, reducing back strain and fatigue over long shifts.</div><h3  class="t-redactor__h3">Reach Zones and Item Positioning</h3><div class="t-redactor__text">Efficiency at the bench is determined by reach zones. Operators should identify the **primary reach zone**—the area accessible without stretching or moving the feet. High-frequency items, such as the barcode scanner, keyboard, and tape gun, must sit within this primary zone. Low-frequency items, such as bulk supply refills or rarely used forms, should move to shelves, overhead areas, or under-bench storage. This keeps the core working zone reserved for immediate tasks.</div><h3  class="t-redactor__h3">Protecting the Work Surface</h3><div class="t-redactor__text">A common error in bench setup is allowing storage to creep onto the packing area. The main work surface must stay clear for packing and dispatch work only. Teams should utilise shelves, rails, monitor arms, and tool holders to keep paperwork, labels, consumables, and tools suspended or stacked off the core packing area. This ensures the scale and packing mat remain unobstructed for the actual parcel.</div><h3  class="t-redactor__h3">Standardisation and Documentation</h3><div class="t-redactor__text">Once a layout proves effective, it is vital to standardise and document the final bench layout. Use photos and a simple checklist to define exactly where each tool belongs. This visual reference supports consistency across different shifts, speeds up training for new starters, and makes it easier to spot when a station has been restocked incorrectly.</div><h3  class="t-redactor__h3">What it means for fulfilment teams</h3><div class="t-redactor__text">Implementing a structured bench layout offers tangible benefits for daily operations:<br /><br /><strong>Reduced errors:</strong> A clear workspace reduces the chance of applying the wrong label or losing paperwork.<br /><br /><strong>Faster dispatch:</strong> Minimising movement allows operators to process more orders per hour.<br /><br /><strong>Predictable cut-offs:</strong> Consistent process times make it easier to plan for carrier collection windows.<br /><br /><strong>Improved ergonomics:</strong> Proper height and reach zones reduce operator fatigue, maintaining pace throughout the shift.<br /><br /><strong>Easier handover:</strong> Standardised layouts mean staff can switch benches or shifts without confusion.</div><h3  class="t-redactor__h3">Summary</h3><div class="t-redactor__text">By applying these guidelines to design or refine your shipping packing benches, operations teams can remove physical bottlenecks that slow down fulfilment. We encourage managers to review their current setups and formally document a standard layout to ensure consistent performance across all shifts. Teams can then explore how a disciplined, documented packing environment supports smoother integration with shipping software and carrier services.</div>]]></turbo:content>
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      <title>Shipping Automation Trends going into 2026</title>
      <link>https://www.shipstersolutions.com/news-and-views/shipping-guidance/shipping-automation-trends-going-into-2026</link>
      <pubDate>Tue, 06 Jan 2026 13:41:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Shipping Guidance</category>
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      <description>This year businesses are using their shipping automations to zero in on protecting margins, seamless cross-border compliance, and keeping fulfilment moving when customer expectations don’t slow down.</description>
      <turbo:content><![CDATA[<header><h1>Shipping Automation Trends going into 2026</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6630-6265-4062-b466-643366656439/automated_shipping_c.jpg"/></figure>This year businesses are using their shipping automations to zero in on protecting margins, seamless cross-border compliance, and keeping fulfilment moving when customer expectations don’t slow down.]]></turbo:content>
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      <title>Preparation central to Black Friday success for eCommerce retailers, says Shipster</title>
      <link>https://www.shipstersolutions.com/news-and-views/shipping-guidance/black-friday-preparations-guide-article</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/shipping-guidance/black-friday-preparations-guide-article?amp=true</amplink>
      <pubDate>Sun, 24 Nov 2024 19:55:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Shipping Guidance</category>
      <category>Product &amp;amp; Support Updates</category>
      <category>Press &amp;amp; Company</category>
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      <turbo:content><![CDATA[<header><h1>Preparation central to Black Friday success for eCommerce retailers, says Shipster</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild3663-3331-4336-b366-326133373232/black_friday_prepara.png"/></figure><h4  class="t-redactor__h4">Damian Donnelly, Chief Operating Officer at shipping technology firm, urges companies to capitalise on sales surge with a plan</h4><div class="t-redactor__text"><em>Free <a href="https://www.shipstersolutions.com/black-friday/black-friday-guide">downloadable guide</a> and checklist to help retailers make most of Black Friday, Cyber Monday and Christmas</em></div><img src="https://static.tildacdn.com/tild3335-6435-4164-a565-636639333935/checklist-preview.png"><blockquote class="t-redactor__preface">Preparation and contingency planning are central to Black Friday shipping success among eCommerce retailers, says software firm Shipster.</blockquote><div class="t-redactor__text">Damian Donnelly, Chief Operating Officer at the custom shipping integration platform, urges businesses to embrace planning to capitalise on the biggest sales surge of the year.</div><div class="t-redactor__text">The rallying call follows reports that British shoppers are set to spend over £9bn between Black Friday and Cyber Monday, starting on November 29 - up 4.5% on last year - as cost-of-living pressures begin to ease.</div><div class="t-redactor__text">To help eCommerce companies make the most of Black Friday, Cyber Monday and Christmas, Shipster has released a free-to-download guide.</div><div class="t-redactor__text">The guide: (Black Friday Shipping Preparation Guide for eCommerce Businesses), details the key areas to focus on including: Technology (computers, scanners, label printers); Infrastructure (internet, system updates, software); Logistics (warehouse, inventory, workstations); Workforce (staff, training); Shipping (couriers); and Communications (staff, service providers, customers).</div><div class="t-redactor__text">The document also offers industry-leading advice on capacity planning, contingency strategy and stress testing. There is also a printable checklist as an additional visual aid to keep things on track.</div><div class="t-redactor__text">Damian Donnelly said:</div><blockquote class="t-redactor__quote">“Black Friday has become a phenomenon that keeps growing. And the following period through to the New Year has remained critical for retailers, including our customers.</blockquote><blockquote class="t-redactor__quote">“Great preparation ensures you get the most from the peak period, so we would encourage businesses to assess your stock, staff, technology and logistics to capitalise on the sales spike and guarantee a smooth peak season.</blockquote><blockquote class="t-redactor__quote">“We have created a simple guide and checklist which helps business owners and warehouse managers to focus on essential processes to enable them to fulfil orders quickly and efficiently at scale, and to avoid bottlenecks.</blockquote><blockquote class="t-redactor__quote">“This evergreen advice demonstrates how to assess, test and fix any issues for this year’s campaign, and any peak period.”</blockquote><div class="t-redactor__text">Shipster, based in Manchester, connects online retailers, eCommerce warehouses and distributors with over 100 leading couriers.</div><div class="t-redactor__text">Launched in 2015 by software innovator Oddsphere, the tech scale-up supports more than 100 businesses including Couture Club, AYBL, Lounge and Bully Billows.</div><div class="t-redactor__text">Shipster's offering is disrupting the ecommerce shipping space offering growing companies an affordable, customisable and flexible alternative to existing products. Once a consumer pays for an order, Shipster automatically creates shipments and courier bookings, generates tracking information and all shipping and customs documentation.</div><div class="t-redactor__text">To download the guide visit: https://www.shipstersolutions.com/black-friday/black-friday-guide/</div><div class="t-redactor__text"> </div><div class="t-redactor__text"> </div><div class="t-redactor__text">ENDS</div><div class="t-redactor__text">________________________________________</div><div class="t-redactor__text">For all Made Smarter media enquiries contact Stuart Greer and Melanie Antao Fernandes at Antao Greer Communications on 07799 289650 or email stuart@antaogreer.com or melanie@antaogreer.com</div>]]></turbo:content>
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      <title>Shipster Appoints Damian Donnelly as Customer Services Director</title>
      <link>https://www.shipstersolutions.com/news-and-views/archive/oddsphere-appoint-new-director-june-2019</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/archive/oddsphere-appoint-new-director-june-2019?amp=true</amplink>
      <pubDate>Thu, 06 Jun 2019 11:21:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Archive</category>
      <category>Press &amp;amp; Company</category>
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      <description>Damian Donnelly joined Oddsphere as Customer Services Director in May 2019</description>
      <turbo:content><![CDATA[<header><h1>Shipster Appoints Damian Donnelly as Customer Services Director</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6534-6435-4530-b730-323234653130/oddsphere-appoint-ne.png"/></figure><blockquote class="t-redactor__preface">Damian Donnelly joined Oddsphere as Customer Services Director in May 2019, focusing on Shipster.<strong> </strong>His appointment enhances leadership as Shipster expands delivery, customer support, and product development.</blockquote><div class="t-redactor__text">After two years of organic growth, Oddsphere expanded its leadership team to meet rising demand for technical project delivery and operational consistency. Damian joins directors Tony Cheetham and Hayley Cowburn, responsible for effective project execution, enhanced customer service, and balancing client delivery with product development.<br /><br />Damian has extensive experience in software engineering and large-scale technical project management. After graduating from Salford University, he worked as a software engineer in Spain, entering the biometrics sector and focusing on project delivery. He later held senior project management roles in aviation and at organizations such as the Association of British Credit Unions (ABCUL) and Zebra Technologies.<br /><br />Managing Director Tony Cheetham said:<br /><br />“Choosing Damian was an easy decision. I have worked with him before at ABCUL, where he was Technical Project Manager. He knows the product well, has strong business acumen, and excels with clients. I am confident that with him on board, we will deliver successfully in the coming years and support our expansion.”<br /><br />Marketing Director Hayley Cowburn added:<br /><br />“Damian’s appointment is a pivotal step for us. His role will be central to improving delivery performance, optimising resources, and elevating customer service. This will bring significant benefits to Shipster and its clients.”<br /><br />Damian’s appointment supports the next phase of growth, emphasising consistent delivery, clearer project governance, and better customer outcomes.<br /><br /><br /></div>]]></turbo:content>
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      <title>Is Your Dispatch Point Ready for Christmas?</title>
      <link>https://www.shipstersolutions.com/news-and-views/archive/prepare-for-christmas-october-2019</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/archive/prepare-for-christmas-october-2019?amp=true</amplink>
      <pubDate>Tue, 01 Oct 2019 12:39:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Archive</category>
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      <description>The Most Popular Time to Start Christmas Shopping is October-November. Don’t be reactive this year, brace for impact. </description>
      <turbo:content><![CDATA[<header><h1>Is Your Dispatch Point Ready for Christmas?</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6330-3461-4134-b930-623230626438/santa-fretting-about.png"/></figure><h2  class="t-redactor__h2">The Most Popular Time to Start Christmas Shopping is October-November. Don’t be reactive this year, brace for impact. </h2><blockquote class="t-redactor__preface">You probably have an action plan for your warehouse, stock, marketing and how long you’re going to put off your own shopping, but how can you alleviate the pressure of Christmas on your packing stations? Here are some of our tips and the most recent Statista stats we could get our hands on without the extortionate premium membership:<br /><br /></blockquote><img src="https://static.tildacdn.com/tild3561-6264-4364-a434-376665313934/statistic_id646824_c.png"><div class="t-redactor__text"> </div><img src="https://static.tildacdn.com/tild6538-6438-4566-b431-373038336662/statistic_id283317_o.png"><div class="t-redactor__text"> </div><div class="t-redactor__text"><strong>Number One: Inventory Preparedness</strong></div><div class="t-redactor__text">We’ll assume you’ve already done this, but forecasting the inventory you will need based on historical sales data will be the number one key to avoid delays and maintain a healthy stock balance. Also, consider the organisation of your warehouse; it might be more efficient to move high demand Christmas items closer together or closer to the despatch point.</div><div class="t-redactor__text"><strong>Test Your Hardware, Software &amp; Equipment</strong></div><div class="t-redactor__text">Sod’s law thrives at Christmas. Make sure you to check all of your key warehouse equipment way ahead of peak periods – leaving plenty of times for repairs or replacements. Also, check if you have any backlogged issues with your software or changes you might need to resolve for it to keep up at Christmas.</div><div class="t-redactor__text"><strong>Add a Backup Courier</strong></div><div class="t-redactor__text">Shipster customers often elect to have a “backup courier” the year-round that they only use and pay for at peak seasons. There might be a more suitable shipping service you can use to get orders out quicker or a more cost-efficient service for bigger, multi-item shipments.</div><div class="t-redactor__text"><strong>Add Temporary Additional Dispatch Stations</strong></div><div class="t-redactor__text">This is where your boost in efficiency can become exponential. By adding an additional packing station, you instantly complete an extra chunky % of shipments per minute. Avoid queues at your existing stations or perhaps even assign one station for next day deliveries. The additional station could be used for training or deactivated the rest of the year until Valentines Day!</div><div class="t-redactor__text"><strong>Optimize the Packing Area</strong></div><div class="t-redactor__text">Make sure everything at each packing station is insanely organised, enforce rules that mean equipment will never leave the packing bench it is assigned to. Look into alternative smart storage solutions such as multipurpose roll stands for the paper, tape, guillotining and suspended tool holders. The less stuff you can have sitting on the table the quicker and more freely your staff can move.</div><div class="t-redactor__text"><strong>Instil some Christmas Cheer</strong></div><div class="t-redactor__text">Remind your staff that you are a team on a mission with an end goal that benefits everyone. Decide how you want to reward their efforts: a Christmas do? A bigger bonus? Festive snacks? The promise of staying on after Christmas for temps? Thank them from the bottom of your heart, put up Christmas tree and wear some tinsel; the power of positive emotion and sharing a little joy should not go underestimated! It’s true that happy workers are productive workers.</div><div class="t-redactor__text"> </div><div class="t-redactor__text">The UK Office for National Statistics reports in recent years, higher spending is being repeatedly observed in November and lower spending in December. This illustrates the move in Christmas purchases to earlier in the year (perhaps because of Black Friday). The office also states that online retail accounted for 20% of total retail in December 2018 (<em>Retail sales, Great Britain: December 2018</em>). So, as an eCommerce business with all this data working in your favour, it’s time to prepare for earlier deliveries and leave Christmas Eve to Santa.</div>]]></turbo:content>
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      <title>Oddsphere Now a Listed Supplier on The Crown Commercial Service</title>
      <link>https://www.shipstersolutions.com/news-and-views/archive/pr-oddsphere-now-a-listed-supplier-on-the-crown-commercial-service</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/archive/pr-oddsphere-now-a-listed-supplier-on-the-crown-commercial-service?amp=true</amplink>
      <pubDate>Wed, 09 Oct 2019 12:46:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Archive</category>
      <category>Press &amp;amp; Company</category>
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      <description>Oddsphere have been added to the £1.45bn Digital Outcomes &amp;amp; Specialists 4 framework, making the company an official Crown Commercial Service Supplier.</description>
      <turbo:content><![CDATA[<header><h1>Oddsphere Now a Listed Supplier on The Crown Commercial Service</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6634-3131-4333-b238-333761396362/oddsphere-selected-a.png"/></figure><h2  class="t-redactor__h2">Oddsphere have been added to the £1.45bn Digital Outcomes &amp; Specialists 4 framework, making the company an official Crown Commercial Service Supplier</h2><blockquote class="t-redactor__preface"><strong>Manchester, England, October 9</strong> – Software integrations provider Oddsphere have been named as a supplier on the Crown Commercial Service’s Digital &amp; Specialists 4 framework. The framework is used by public sector organisations such as HMRC and the NHS, to find suitable suppliers for digital projects.</blockquote><div class="t-redactor__text">Oddsphere will be offering the public sector expertise in:</div><div class="t-redactor__text">- Azure Hosting</div><div class="t-redactor__text">- Bespoke Desktop Software Development</div><div class="t-redactor__text">- Bespoke Server Software Development</div><div class="t-redactor__text">- Shipping &amp; Posting Solutions (“Shipster”)</div><div class="t-redactor__text">- Umbraco Website Development</div><div class="t-redactor__text">- Custom Software Integrations</div><div class="t-redactor__text">Hayley Cowburn, Marketing Director, says,</div><blockquote class="t-redactor__quote">“We’ve taken on some big challenges in industries such as pharmaceuticals, where the technology utilized must be completely watertight. We’ve met the rigorous standards of these industries and perceive selection onto the CCS as both an honour and opportunity to further show our quality.”</blockquote><h4  class="t-redactor__h4">About the Crown Commercial Service</h4><div class="t-redactor__text">Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2018/19, CCS helped the public sector to achieve commercial benefits worth £945m - supporting world-class public services that offer best value for taxpayers.</div><div class="t-redactor__text">The Digital Outcomes &amp; Specialists framework was launched in April 2016 and had generated £1.45bn in revenue for its suppliers. The suppliers include IBM, BAE Systems, Capita Business Services and Sigma. Clients of the framework include The Home Office, Food Standards Agency, Ministry of Defence, Police Constabularies and the NHS.</div><h4  class="t-redactor__h4">About Oddsphere</h4><div class="t-redactor__text">Oddsphere is a software and web development company, located in Manchester City’s Northern Quarter. Best known for the shipping software “Shipster”. Oddsphere build custom software and web solutions for businesses reliant on their tech for complex websites, inhouse processes, warehousing and distribution. Clients come from a variety of industries such as Finance, eCommerce, Pharmaceuticals and Housing. The Oddsphere work portfolio consists of Membership websites, eCommerce websites, warehouse-to-courier shipping solutions, dedicated hosting and integrations for warehouse software, eCommerce platforms and web tools.</div><div class="t-redactor__text">Oddsphere clients include Skatehut, Beer Hawk, Mawdsleys-Brooks and MissPap (Boohoo Group). Oddsphere is also partnered with the Royal Mail and Peoplevox.</div><div class="t-redactor__text"> </div><div class="t-redactor__text"> </div><div class="t-redactor__text"> </div><div class="t-redactor__text"><strong>_________________________________________________________</strong></div><div class="t-redactor__text"><strong>Notes to Editors</strong></div><div class="t-redactor__text">Crown Commercial Service (CCS) is an Executive Agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services.</div><div class="t-redactor__text">To find out more about CCS, visit www.crowncommercial.gov.uk</div><div class="t-redactor__text">Follow on Twitter @gov_procurement and on</div><div class="t-redactor__text">LinkedIn http://www.linkedin.com/company/2827044</div><div class="t-redactor__text">###</div>]]></turbo:content>
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      <title>The Top Custom Shipping Rules of 2019 that didn’t cost a penny</title>
      <link>https://shipstersolutions.com/news-and-views/archive/the-top-custom-shipping-rules-of-2019</link>
      <pubDate>Mon, 06 Jan 2020 14:52:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Archive</category>
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      <description>Discover the most buzzworthy custom shipping rules of 2019—innovations that helped our clients enjoy a year of impressive growth without extra cost. Perhaps you’ll find the perfect idea to supercharge your warehouse in 2020.</description>
      <turbo:content><![CDATA[<header><h1>The Top Custom Shipping Rules of 2019 that didn’t cost a penny</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild3937-3331-4835-b964-373432376564/top-shipster-shippin.png"/></figure>Discover the most buzzworthy custom shipping rules of 2019—innovations that helped our clients enjoy a year of impressive growth without extra cost. Perhaps you’ll find the perfect idea to supercharge your warehouse in 2020.]]></turbo:content>
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      <title>Shipster is Now Integrated with Polar Speed</title>
      <link>https://www.shipstersolutions.com/news-and-views/archive/now-integrated-with-polar-speed</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/archive/now-integrated-with-polar-speed?amp=true</amplink>
      <pubDate>Mon, 13 Jan 2020 14:01:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Archive</category>
      <category>Product &amp;amp; Support Updates</category>
      <category>Press &amp;amp; Company</category>
      <enclosure url="https://static.tildacdn.com/tild3065-3861-4566-a338-646465336238/shipster-polar-speed.png" type="image/png"/>
      <description>Shipster has integrated with Polar Speed, our first integration with a dedicated temperature-controlled logistics provider. </description>
      <turbo:content><![CDATA[<header><h1>Shipster is Now Integrated with Polar Speed</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild3065-3861-4566-a338-646465336238/shipster-polar-speed.png"/></figure><h2  class="t-redactor__h2">Shipster Integrates with Polar Speed</h2><div class="t-redactor__text">We are pleased to announce that Shipster has integrated with Polar Speed, our first integration with a dedicated temperature-controlled logistics provider. This marks a key step toward offering a cross-sector comprehensive shipping solution.</div><div class="t-redactor__text">Standard shipping does not meet the needs of life sciences and healthcare. Integrating Polar Speed into Shipster provides users with the tools to manage sensitive medical shipments confidently.</div><h3  class="t-redactor__h3">Who is Polar Speed?</h3><div class="t-redactor__text">Polar Speed, a subsidiary of UPS, is a UK leader in clinical supply chain solutions. The company ensures the integrity of life-saving medicines throughout the supply chain.</div><div class="t-redactor__text"><ul><li data-list="bullet">End-to-End Cold Chain: Specialised pick, pack, and storage services tailored for medical goods.</li><li data-list="bullet">Diverse Delivery Network: Delivery to patient homes, local pharmacies, and major hospitals.</li><li data-list="bullet">Regulatory Compliance: All facilities are MHRA approved, meeting the highest healthcare standards.</li><li data-list="bullet">Modern Fleet: Temperature-controlled vehicles equipped with real-time shipment tracking.</li></ul></div><h3  class="t-redactor__h3">Why This Matters for Shipster Users</h3><div class="t-redactor__text">Temperature-sensitive shipping (Cold Chain) adds a layer of complexity to logistics. This integration allows you to automate the logic required to keep these shipments safe. Using Shipster’s robust rules engine, you can now:</div><div class="t-redactor__text"><ul><li data-list="bullet">Auto-Allocate by Requirement: Direct shipments to Polar Speed based on SKU temperature requirements.</li><li data-list="bullet">Transit Time Control: Set rules to ensure time in transit remains within safe limits for perishable goods.</li><li data-list="bullet">Total Visibility: Maintain Shipster’s high level of tracking and data flow for specialist medical courier services.</li></ul></div><h3  class="t-redactor__h3">Insights from the Team</h3><blockquote class="t-redactor__preface">"We first integrated with Polar Speed for a client who is a large pharmaceutical distributor. They needed a service they could thoroughly trust with high-stakes deliveries, and they found Polar Speed exceptionally reliable in meeting their strict shipping requirements."</blockquote><blockquote class="t-redactor__preface">"What’s exciting from a technical standpoint is the level of control we can offer. There's a huge number of specialist shipping rules you can create with Shipster to manage cold-chain goods—from specific temperature-control methods to time-sensitive routing."</blockquote>]]></turbo:content>
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      <title>Choosing the Right eCommerce Shipping Integration for Speed, Accuracy &amp;amp; Growth</title>
      <link>https://www.shipstersolutions.com/news-and-views/shipping-guidance/choosing-right-ecommerce-shipping-integration</link>
      <pubDate>Wed, 20 Jan 2021 01:20:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Shipping Guidance</category>
      <enclosure url="https://static.tildacdn.com/tild6237-6230-4436-b234-363263636564/two_ecommerce_busine.jpg" type="image/jpeg"/>
      <description>As order volumes grow and global shipping becomes standard, retailers require integrations that adapt to various shipping methods, couriers, WMS, and ecommerce platforms while maintaining compliance and scalability.</description>
      <turbo:content><![CDATA[<header><h1>Choosing the Right eCommerce Shipping Integration for Speed, Accuracy &amp; Growth</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6237-6230-4436-b234-363263636564/two_ecommerce_busine.jpg"/></figure>As order volumes grow and global shipping becomes standard, retailers require integrations that adapt to various shipping methods, couriers, WMS, and ecommerce platforms while maintaining compliance and scalability.]]></turbo:content>
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      <title>Software duo Shipster and Ordorite partner to transform ecommerce and retail logistics</title>
      <link>https://www.shipstersolutions.com/news-and-views/press-and-company/press-release-shipster-partners-with-ordorite</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/press-and-company/press-release-shipster-partners-with-ordorite?amp=true</amplink>
      <pubDate>Wed, 10 Apr 2024 11:55:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Press &amp;amp; Company</category>
      <category>Product &amp;amp; Support Updates</category>
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      <description>Manchester shipping tech platform and Galway solutions provider to boost efficiency, profits and growth among furniture and soft furnishing retailers</description>
      <turbo:content><![CDATA[<header><h1>Software duo Shipster and Ordorite partner to transform ecommerce and retail logistics</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6263-6230-4362-a532-386435386137/ordorite-x-shipster-.png"/></figure><blockquote class="t-redactor__preface">Manchester shipping tech platform and Galway solutions provider to boost efficiency, profits and growth among furniture and soft furnishing retailers</blockquote><div class="t-redactor__text"> </div><img src="https://static.tildacdn.com/tild6664-3038-4435-b331-633332623634/stephenc_and_tonyc.jpg"><div class="t-redactor__text">Software innovators Shipster and Ordorite have announced a strategic partnership to transform e-commerce and retail logistics for the furniture and soft furnishings sector.</div><div class="t-redactor__text">Ordorite, based in Galway, Ireland, is a cloud-based retail order management software solution supporting furniture, bedding and related retailers with customer relationships management, purchases, deliveries and warehousing.</div><div class="t-redactor__text">Shipster, based in Manchester, is a custom shipping integration platform which connects online retailers, ecommerce warehouses and distributors with over 100 leading couriers.</div><div class="t-redactor__text">The new alliance automates and streamlines the packing and shipping processes for Ordorite’s customers, enhancing operational efficiency, minimises errors, accelerates order fulfilment, increasing customer satisfaction, and supporting business growth.</div><div class="t-redactor__text">Announcing the partnership, James Stockton, Director for Sales and Partnerships at Shipster, said:</div><blockquote class="t-redactor__quote">“Retailers need a solution that is efficient, cost-effective and gets products out of the warehouse to customers seamlessly.</blockquote><blockquote class="t-redactor__quote">“Shipster and Ordorite are complementary solutions that can be leveraged together to produce a highly effective end-to-end pick-to-despatch system. It is a win-win-win for us and our customers.</blockquote><blockquote class="t-redactor__quote">“This partnership is set to redefine the landscape of e-commerce and retail logistics in the sector. It promises scalability and cost efficiency, which is critical for businesses aiming to grow in the competitive e-commerce and retail landscapes.”</blockquote><div class="t-redactor__text">Ordorite was launched in 2006 and now boasts over 400 outlets, based in Ireland, the UK, America and Australia. These customers managed between one and 55 retail stores, as well as ecommerce operations, selling furniture, bedding, carpets and interior products.</div><div class="t-redactor__text">The company began looking for a shipping solutions partner to help their customers further streamline their operations.</div><div class="t-redactor__text">Shipster stood out in the market for its ability to generate all necessary shipping documents automatically, including shipping labels, invoices, returns, and customs documentation, ensuring businesses are post-Brexit, IOSS, and EORI compliant.</div><div class="t-redactor__text">Meanwhile, Shipster's licence fee model, as opposed to per-label pricing, allows for predictable budgeting and savings, especially as order volumes increase. This flexibility allows a business to adapt to seasonal demands or growth without sacrificing efficiency or customer service quality.</div><div class="t-redactor__text">Another standout feature is Shipster’s custom shipping rules capability which enables retailers to tailor their process based on criteria including weight, destination and parcel type, offering an unrivalled level of customisation.</div><div class="t-redactor__text">Commenting on the new alliance, Stephen Connolly, Founder and Managing Director of Ordorite, said:</div><blockquote class="t-redactor__quote">“Ordorite strives to be the market leader in retail management software, and is always innovating its solution to ensure its customers have the most up-to-date technology. The partnership with Shipster is a key piece in the ever-evolving puzzle.</blockquote><blockquote class="t-redactor__quote">“Our collaboration offers stores and e-commerce businesses a robust solution that covers everything from packing and shipping to advanced analytics and customer segmentation. This not only promises to improve operational efficiencies and cost savings but will enhance customer experience, positioning retailers for success in a rapidly evolving retail environment.</blockquote><blockquote class="t-redactor__quote">“Shipster's recent growth initiatives, including expanding their team and integrating with over 100 leading couriers, highlight their commitment to innovation and excellence in shipping and logistics. This aligns with Ordorite's mission to provide comprehensive retail management solutions, making this partnership a strategic move towards offering clients a competitive edge in the market.”</blockquote><div class="t-redactor__text">Discover more about the Shipster and Ordorite partnership at www.shipstersolutions.com</div><div class="t-redactor__text">  </div><div class="t-redactor__text"><strong>ENDS</strong></div><div class="t-redactor__text"><strong>About: Shipster</strong></div><div class="t-redactor__text">Shipster is a custom shipping integration platform developed by Oddsphere Ltd, now connecting over 100 eCommerce warehouses with over 50 leading couriers worldwide. Clients include many fast-growing UK fashion brands such as AYBL, Lounge and Rixo.</div><div class="t-redactor__text">Shipster is best known for its unmatched level of shipping rule customisation for warehouse packing benches and other highly bespoke software integrations. Located in Manchester city centre with a growing headcount and recent winner of MEN Small Business of the Year and the UK eCommerce Awards.</div><div class="t-redactor__text"><strong>About: Ordorite</strong></div><div class="t-redactor__text">Ordorite is a furniture retail management solution for supply-to-order retailers that integrates in-store and online sales and stock to help improve end-to-end business processes, management reporting and reduce operational costs.</div><div class="t-redactor__text">Ordorite is the leading furniture store software for furniture retailers. It is a cloud-based furniture pos software system that covers all retail shop and e-commerce store. The features specifically designed for furniture and bedding sectors like Sales Process and POS, purchasing, Delivery and Logistics, Marketing, Management reporting, Stock and Product Catalogue, Warehouse management, Customer Service, finance, Integration etc.</div>]]></turbo:content>
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      <title>GPSR and how it will affect you</title>
      <link>https://www.shipstersolutions.com/news-and-views/shipping-guidance/gpsr-and-how-it-will-affect-you</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/shipping-guidance/gpsr-and-how-it-will-affect-you?amp=true</amplink>
      <pubDate>Fri, 06 Dec 2024 00:10:00 +0300</pubDate>
      <author>Tony Cheetham</author>
      <category>Shipping Guidance</category>
      <category>Product &amp;amp; Support Updates</category>
      <enclosure url="https://static.tildacdn.com/tild3136-6232-4034-b364-663637383163/flag.jpg" type="image/jpeg"/>
      <description>Starting December 13, 2024, the European Union's General Product Safety Regulation (GPSR) (EU) 2023/988 will come into effect, replacing the previous General Product Safety Directive.</description>
      <turbo:content><![CDATA[<header><h1>GPSR and how it will affect you</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild3136-6232-4034-b364-663637383163/flag.jpg"/></figure><blockquote class="t-redactor__preface">Starting December 13, 2024, the <a href="https://commission.europa.eu/business-economy-euro/doing-business-eu/eu-product-safety-and-labelling/product-safety/general-product-safety-regulation_en" target="_blank" rel="noreferrer noopener">European Union's General Product Safety Regulation (GPSR) (EU) 2023/988</a> will come into effect, replacing the previous General Product Safety Directive. This regulation aims to enhance consumer protection by ensuring that non-food products sold within the EU and Northern Ireland are safe.</blockquote><h3  class="t-redactor__h3">Key Implications for UK Businesses:</h3><h4  class="t-redactor__h4">Scope of Products:</h4><div class="t-redactor__text">The GPSR applies to most non-food consumer products, including clothing, furniture, and home accessories. However, certain categories like food and medicinal products are excluded, as they are governed by other specific regulations.</div><h4  class="t-redactor__h4">Obligations for Economic Operators:</h4><div class="t-redactor__text">Manufacturers, Importers, and Distributors: Must ensure that products are safe and comply with the GPSR requirements. This includes conducting risk assessments and maintaining technical documentation.</div><div class="t-redactor__text"><a href="https://www.authorisedrepcompliance.co.uk/a-guide-to-the-general-product-safety-regulations-2024/" target="_blank" rel="noreferrer noopener">Authorised Representative</a>: Non-EU manufacturers are required to appoint an authorised representative within the EU or Northern Ireland to act as a contact point for market surveillance authorities.</div><div class="t-redactor__text"><strong><em>If the third-party supplier manufactures goods exclusively for the clothing company, and the clothing company markets the products under its own brand name or trademark, the clothing company is deemed the manufacturer under EU regulations.</em></strong></div><h4  class="t-redactor__h4">Labelling and Traceability:</h4><div class="t-redactor__text">Products must include clear information identifying the manufacturer and, if applicable, the authorised representative. This information should be present on the product, its packaging, or accompanying documentation.</div><h4  class="t-redactor__h4">Online Sales:</h4><div class="t-redactor__text"><a href="https://www.rpclegal.com/snapshots/consumer/summer-2024/the-eus-new-general-product-safety-regulation-is-set-to-land-in-december-2024/" target="_blank" rel="noreferrer noopener">The GPSR extends to products sold online</a>. Online marketplaces are required to verify that products comply with safety requirements and display necessary information, ensuring that consumers receive safe products regardless of the sales channel.</div><h4  class="t-redactor__h4">Impact on Trade with Northern Ireland:</h4><div class="t-redactor__text">Under the Windsor Framework, Northern Ireland continues to align with certain EU regulations to prevent a hard border with the Republic of Ireland. Therefore, goods sold in Northern Ireland must comply with the GPSR. UK businesses exporting to Northern Ireland should ensure their products meet these standards to facilitate smooth trade.</div><h4  class="t-redactor__h4">Action Steps for UK Businesses:</h4><div class="t-redactor__text"><ol><li data-list="ordered">Assess Product Compliance: Review your product portfolio to determine which items fall under the GPSR and ensure they meet the required safety standards.</li><li data-list="ordered">Appoint an Authorised Representative: If you don't have a presence in the EU or Northern Ireland, designate an authorised representative to liaise with authorities.</li><li data-list="ordered">Update Labelling: Ensure all products have the necessary information regarding the manufacturer and authorised representative.</li><li data-list="ordered">Review Online Sales Practices: If you sell products online, ensure your listings comply with the GPSR requirements, including displaying mandatory safety information.</li></ol></div><div class="t-redactor__text">By proactively addressing these requirements, UK businesses can continue to trade effectively with the EU and Northern Ireland, ensuring consumer safety and regulatory compliance.</div>]]></turbo:content>
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      <title>Our COVID-19 Response</title>
      <link>https://www.shipstersolutions.com/news-and-views/our-covid-19-response</link>
      <pubDate>Thu, 19 Mar 2020 11:18:00 +0300</pubDate>
      <author>Tony Cheetham</author>
      <category>Archive</category>
      <category>Product &amp;amp; Support Updates</category>
      <category>Press &amp;amp; Company</category>
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      <description>Any of our clients supplying goods for the current crisis have been given unlimited license extensions to use as many as they need, for no extra cost.</description>
      <turbo:content><![CDATA[<header><h1>Our COVID-19 Response</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild3732-3961-4861-a262-393634316365/covid-19-banner.png"/></figure><h2  class="t-redactor__h2">{$te}</h2>]]></turbo:content>
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      <title>We're Now Integrated with Quiqup</title>
      <link>https://www.shipstersolutions.com/news-and-views/archive/were-now-integrated-with-quiqup</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/archive/were-now-integrated-with-quiqup?amp=true</amplink>
      <pubDate>Thu, 23 Jun 2022 13:21:00 +0300</pubDate>
      <author>Al Davies</author>
      <category>Archive</category>
      <category>Product &amp;amp; Support Updates</category>
      <category>Press &amp;amp; Company</category>
      <enclosure url="https://static.tildacdn.com/tild6466-6534-4438-b732-643830643061/shipster_quiqup_inte.png" type="image/png"/>
      <description>This means further expansion into the Middle East. After recently taking on a new client in the region.</description>
      <turbo:content><![CDATA[<header><h1>We're Now Integrated with Quiqup</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6466-6534-4438-b732-643830643061/shipster_quiqup_inte.png"/></figure><h2  class="t-redactor__h2">We’re Now Integrated with Quiqup!</h2><h4  class="t-redactor__h4">Another new integration from Shipster - this time we’re now integrated with Quiqup, a delivery company based in the UAE.</h4><div class="t-redactor__text">Their website offers a free experience of how their delivery updates work. Order a free product from them, confirm your shipping information, and your delivery details will come through to your WhatsApp number.</div><div class="t-redactor__text">For Quiqup, the focus is on the full customer journey and experience, particularly in the post-checkout process. Customers are able to track their orders, view notifications, and interact with the support team. This ensures that your customers are looked after and their experience is ideal from start to finish, reflecting well on your company.</div><div class="t-redactor__text">According to their website, they’re the fastest in the UAE with next-day and even same-day delivery. You can even register your company within five minutes to launch your deliveries within 24 hours. If you want to impact the UAE market, Quiqup can help you achieve this quickly.</div><div class="t-redactor__text">What does this mean for Shipster customers? It means further expansion into the Middle East. After recently taking on a new client in the region, we’re now providing <a href="https://www.shipstersolutions.com/news-and-views/we-re-now-integrated-with-aramex/" target="_blank" rel="noreferrer noopener">more delivery and courier options</a> than ever before.</div><div class="t-redactor__text">The eCommerce industry in the UAE is rapidly growing and more courier options means more of your shipping, your way.</div>]]></turbo:content>
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      <title>Are you ready for Import Control System 2 (ICS2)?</title>
      <link>https://www.shipstersolutions.com/news-and-views/shipping-guidance/are-you-ready-for-ics2</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/shipping-guidance/are-you-ready-for-ics2?amp=true</amplink>
      <pubDate>Tue, 04 Apr 2023 23:26:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Shipping Guidance</category>
      <category>Product &amp;amp; Support Updates</category>
      <enclosure url="https://static.tildacdn.com/tild6335-6332-4063-a638-643933616634/are_you_ready_for_ic.jpg" type="image/jpeg"/>
      <description>The system has been rolling out in three releases and as of March 2023, we’re in release two, affecting air general cargo, air express and postal by air.</description>
      <turbo:content><![CDATA[<header><h1>Are you ready for Import Control System 2 (ICS2)?</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6335-6332-4063-a638-643933616634/are_you_ready_for_ic.jpg"/></figure><blockquote class="t-redactor__preface">The EU is in the process of rolling out a new import system called Import Control System 2 (ICS2).</blockquote><div class="t-redactor__text">The system focuses on cargo information by collecting data for goods entering the EU, Norway, Switzerland and Northern Ireland before arrival. The purpose is to increase the protection of the EU’s single market and citizens. The system has been rolling out in three releases and as of March 2023, we’re in release two, affecting air general cargo, air express and postal by air.</div><img src="https://static.tildacdn.com/tild6266-3731-4936-b063-633264663637/ics-release-diagram.jpg"><h3  class="t-redactor__h3">How are online retailers affected?</h3><div class="t-redactor__text">eCommerce businesses need to check that all of their product descriptions and HS codes are of good quality. Any product data that is too broad or inaccurate will no longer be accepted and will cause delays or incorrect taxation for the customer.</div><div class="t-redactor__text">Businesses will need to comply with the ICS2 changes to prevent shipments from getting stopped at the EU customs border, ensure that the goods are cleared with the customs authorities and avoid declaration rejections, interventions or possible penalties.</div><h3  class="t-redactor__h3">What we advise</h3><div class="t-redactor__text">To adapt to the new system we advise the following steps:</div><div class="t-redactor__text">- Get informed about the new ICS2 requirements at the <a href="https://taxation-customs.ec.europa.eu/customs-4/customs-security/import-control-system-2-ics2-0_en" target="_blank" rel="noreferrer noopener">EU Taxation and Customs website</a></div><div class="t-redactor__text">- Assign team member(s) to comb through your product data and improve the descriptions to ICS2 standards.</div><div class="t-redactor__text">- Global HS nomenclature is updated every 5 years and country-specific nomenclatures including the EU’s have biannual updates. So depending on the number of products you have, you may want to set up a schedule for re-checking your HS Codes for the latest versions.</div>]]></turbo:content>
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      <title>10 Shipping Rules for Fashion Businesses</title>
      <link>https://www.shipstersolutions.com/news-and-views/archive/10-shipping-rules-for-fashion-businesses</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/archive/10-shipping-rules-for-fashion-businesses?amp=true</amplink>
      <pubDate>Thu, 10 Sep 2020 13:38:00 +0300</pubDate>
      <author>Rachel Bircher</author>
      <category>Archive</category>
      <category>Shipping Guidance</category>
      <enclosure url="https://static.tildacdn.com/tild6362-6663-4635-a466-366565633831/10-shipping-rules-fo.png" type="image/png"/>
      <description>Since fashion e-commerce retailers form a large portion of Shipster users, we have developed a large range of shipping rules that cater to their unique needs.</description>
      <turbo:content><![CDATA[<header><h1>10 Shipping Rules for Fashion Businesses</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6362-6663-4635-a466-366565633831/10-shipping-rules-fo.png"/></figure><div class="t-redactor__text"><strong>Since fashion e-commerce retailers form a large portion of Shipster users, we have developed a large range of shipping rules that cater to their unique needs. These rules are designed to help streamline the shipment of clothes and accessories, saving these businesses time and money.</strong></div><div class="t-redactor__text">Here are ten of the many shipping rules our fashion industry clients use to customise their Shipster set up.</div><h4  class="t-redactor__h4">Integrated Returns</h4><div class="t-redactor__text">For certain couriers, you can enable the option of automatically printing return labels. These can be enclosed in your parcels so your customers can easily return unwanted items without having to print their own return labels.</div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">Next Day Shipping</h4><div class="t-redactor__text">Set up integrations with couriers that provide next day shipping and map rules that automatically choose these services for certain orders. These rules could even be time specific, changing services based on which is quicker if despatched in a particular time window. This helps fashion businesses keep up with the speedy delivery expectations on fast fashion.</div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">High-Value Parcels</h4><div class="t-redactor__text">Set up your Shipster to automatically choose an insured or signed for delivery service for expensive or delicate items. This is especially useful for companies that sell luxury products. Shipster can also print alerts to affix to these parcels or that instruct packers how to handle high-value orders.</div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">Marketing Material</h4><div class="t-redactor__text">Alongside labels, Shipster can print custom marketing material or adverts to accompany orders. You can upload as many documents as you want, and trigger their printing based on order information. For example, you may want all shoe purchases to be shipped with vouchers for socks. </div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">Store Collection/Drop off</h4><div class="t-redactor__text">Integrate your Shipster with couriers that provide in store collection or drop off services such as Hermes Parcel Shops, or Collect Plus. This allows greater flexibility for your customers who prefer not to receive deliveries at home or do not live near a Post Office. You can also add rules that automatically amend any mistake in the delivery address of store collection orders.</div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">Influencer Rules</h4><div class="t-redactor__text">Clothes shipments to influencers and reviewers can be tagged as such in each order’s data and can trigger the print of any additional documents. This can vary from user instructions to marketing briefs. Also, for orders where the recipient is not charged, the value fields can be repopulated for the purpose of correct customs forms. </div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">Promotional Delivery</h4><div class="t-redactor__text">Map temporary rules that select certain delivery options during promotional periods. For example, you may require a cheaper shipping service if you are running a free delivery promotion, or a more expensive express service in order to shift stock quicker during busy periods such as Christmas.</div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">Partial Despatch </h4><div class="t-redactor__text">Partial despatch is when you process an order with only some of the items available to be shipped. You can enable the option on Shipster to alert the packer that it’s a partial despatch and print multiple labels so these orders can be split and sent separately. Our clients find this useful for shipping bulky fashion items that require their own parcel, or to stop out-of-stock items delaying the delivery of the rest of the order. </div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">Third Party Platforms </h4><div class="t-redactor__text">If your orders sold on third-party platforms, such as eBay or Amazon, are tagged to reflect this, rules can be mapped to send them on a chosen service. This could also be useful if you have multiple versions of your sales website for different countries. For example, all order sold on you USA platform could be sent using an American courier such as UPS.</div><div class="t-redactor__text"> </div><h4  class="t-redactor__h4">Multiple Languages</h4><div class="t-redactor__text">Set up custom documents in a variety of languages which are printed based on the destination country of each order. This function is especially popular amongst Shipster users who regularly ship internationally and use this function to print multilingual invoices and return slips. </div>]]></turbo:content>
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      <title>Shipster hails apprenticeships as key to unlocking Tech Talent - Alex's Story</title>
      <link>https://www.shipstersolutions.com/news-and-views/press-and-company/press-release-shipster-hails-apprenticeships-as-key-to-unlocking-tech-talent</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/press-and-company/press-release-shipster-hails-apprenticeships-as-key-to-unlocking-tech-talent?amp=true</amplink>
      <pubDate>Mon, 10 Feb 2025 12:48:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Press &amp;amp; Company</category>
      <description>Shipster celebrates National Apprenticeship Week (NAW2025) with inspirational story of junior developer Alex Downie.</description>
      <turbo:content><![CDATA[<header><h1>Shipster hails apprenticeships as key to unlocking Tech Talent - Alex's Story</h1></header><h4  class="t-redactor__h4">Shipster celebrates National Apprenticeship Week (NAW2025) with inspirational story of junior developer Alex Downie.</h4><blockquote class="t-redactor__preface">Shipster, a fast-growing tech company, is celebrating the role apprenticeships play in developing talent, fostering growth and empowering individuals to succeed.</blockquote><div class="t-redactor__text">To mark National Apprenticeship Week 2025, the Manchester-based custom shipping integration platform has highlighted the success story of Alex Downie, a former apprentice who has since risen up the ranks to become a junior developer.</div><img src="https://static.tildacdn.com/tild3061-3265-4134-b066-653162333039/shipster-alex-downie.jpg"><div class="t-redactor__text">Alex, 24, joined Shipster’s team five years ago through an 18-month IT apprenticeship, following a life-changing decision to leave university after just one term of studying chemistry.</div><div class="t-redactor__text">He was given the opportunity to start in a customer-facing role while simultaneously learning the ropes of a rapidly growing tech company. This hands-on experience allowed him to develop valuable skills that went beyond technical knowledge, including communication, negotiation, and problem-solving - skills that would prove crucial as he advanced in his career.</div><blockquote class="t-redactor__quote">"Like any new role, doing everything for the first time was challenging and daunting, but it got easier," Alex said. "I was growing up at the same time the company was, and that sense of development felt incredibly rewarding."</blockquote><div class="t-redactor__text">Upon completing his apprenticeship, Alex was offered a full-time position at Shipster, where his passion for technology was ignited. Not only did he continue to learn and grow on the job, but Alex also pursued a university degree in technology, earning a first-class qualification while balancing his professional responsibilities.</div><div class="t-redactor__text">Today, Alex is a key member of Shipster’s team, working as a junior developer ensuring the platform connects online retailers, eCommerce warehouses and distributors with over 100 leading couriers.</div><blockquote class="t-redactor__quote">"Every day gives you a different challenge," Alex said. "Supporting project management from specification to testing and deployment is incredibly satisfying. Solving problems gives me a real buzz. It’s a big responsibility for a junior developer, and the learning curve is steep, but the company’s nurturing approach has been key to my development."</blockquote><div class="t-redactor__text">Looking back, Alex is proud of his journey and the skills he has gained along the way. </div><blockquote class="t-redactor__quote">"It blows my mind to think about how much I’ve grown since arriving at Shipster HQ five years ago," he says. "This experience has unearthed a passion for programming that I’m excited to keep improving."</blockquote><img src="https://static.tildacdn.com/tild6533-3033-4438-b736-383832333433/alex-downie-shipster.jpg"><div class="t-redactor__text">Alex is one of several apprentices who have grown within Shipster’s ranks. Since its launch 10 years ago, the company has prioritised apprenticeships as a core element of its recruitment strategy. Other success stories include individuals from diverse backgrounds, such as a 60-year-old retired rabbi who sought a career change, proving that apprenticeship pathways are accessible to people of all ages and experiences.</div><div class="t-redactor__text">Tony Cheetham, Founder and Managing Director of Shipster, emphasised the importance of apprenticeships in the company’s growth.</div><div class="t-redactor__text">He said:</div><blockquote class="t-redactor__quote">“Shipster is proud to be part of National Apprenticeship Week 2025. We remain committed to offering opportunities for people to grow and develop within the tech industry. Apprenticeships are not only a valuable talent pipeline, but they also empower individuals to succeed without the burden of student debt. We’re excited to continue our journey of nurturing the next generation of tech innovators.”</blockquote><div class="t-redactor__text">Shipster has been backed by investment company Fearless Adventures since 2022.</div><div class="t-redactor__text">Dominic McGregor, co-founder of Fearless Adventures, said: </div><blockquote class="t-redactor__quote">“At Fearless, we were drawn to Shipster for their innovative approach to logistics and their commitment to nurturing talent through apprenticeships. By investing in people as much as technology, they’ve become a vital partner to e-commerce brands and a cornerstone of the future e-commerce economy. This aligns perfectly with our mission of bridging the digital skills gap through initiatives like Basecamp, where we’re training the next generation of talent to empower businesses like Shipster.”</blockquote><div class="t-redactor__text"> </div><div class="t-redactor__text"> </div><div class="t-redactor__text"> ENDS</div><div class="t-redactor__text">________________________________________</div><div class="t-redactor__text">For all media enquiries contact Stuart Greer or Melanie Antao Fernandes at Antao Greer Communications. Stuart on 07799 289650 / email stuart@antaogreer.com or melanie@antaogreer.com</div><div class="t-redactor__text"><strong>About Shipster</strong></div><div class="t-redactor__text">Shipster is a custom shipping integration platform developed by Oddsphere Ltd, now connecting over 100 eCommerce warehouses with over 100 leading couriers worldwide. Clients include many fast-growing UK fashion brands such as AYBL, Lounge and Rixo. Shipster is best known for its unmatched level of shipping rule customisation for warehouse packing benches and other highly bespoke software integrations. Located in Manchester city centre with a growing headcount and recent winner of MEN Small Business of the Year and the UK eCommerce Awards.</div>]]></turbo:content>
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      <title>Shipster Now Available for Shopify Stores</title>
      <link>https://www.shipstersolutions.com/news-and-views/product-and-support-updates/shipster-now-available-for-shopify-stores</link>
      <amplink>https://www.shipstersolutions.com/news-and-views/product-and-support-updates/shipster-now-available-for-shopify-stores?amp=true</amplink>
      <pubDate>Tue, 03 Sep 2024 14:22:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Product &amp;amp; Support Updates</category>
      <category>Press &amp;amp; Company</category>
      <description>Connection between world-leading eCommerce platform and innovative shipping software to optimise fulfilment process for retailers.</description>
      <turbo:content><![CDATA[<header><h1>Shipster Now Available for Shopify Stores</h1></header><blockquote class="t-redactor__preface">Shipping technology platform Shipster has launched a new integration with Shopify, the leading eCommerce platform.</blockquote><div class="t-redactor__text">The move seamlessly connects UK and European Shopify stores to over 100 leading couriers via Shipster’s custom shipping platform.<br /><br /></div><img src="https://static.tildacdn.com/tild3862-6637-4830-b839-316534636363/shipster-coo-and-ceo.jpg"><div class="t-redactor__text"><br />The integration simplifies and streamlines shipping logistics by automating the order to dispatch process by creating shipments and courier bookings, generating tracking information and all shipping and customs documentation.<br /><br />Shopify merchants will also have access to a new pick-and-pack function via the Shipster platform which replicates the basic functionality of a warehouse management system (WMS) to allow scan to dispatch.<br /><br />The new solution helps growing companies enhance operational efficiency, reduce shipping errors and deliver improved customer experience.<br /><br />Commenting on the launch, Tony Cheetham, CEO and Founder of Shipster said:<br /><br /></div><blockquote class="t-redactor__quote">"We're thrilled to launch the Shipster Shopify integration and bring a new level of shipping efficiency to Shopify’s 4.5 million brands and retailers.<br /><br />“Retailers need a solution that is efficient, cost-effective and gets products from their stockroom or warehouse to customers seamlessly.<br /><br />“By leveraging the solution, Shopify stores, with or without a WMS or larger eCommerce tech stack, can now benefit from our affordable, customisable and flexible platform.”</blockquote><div class="t-redactor__text"><br />Shipster, based in Manchester, has been disrupting the shipping software market since 2015 with a fast-growing number of online retailers, ecommerce warehouses and distributors.<br /><br />Its flexible licensing model means that the business can add or remove licenses or couriers during busier or quieter periods. Another standout feature is Shipster’s custom shipping rules capability which enables retailers to tailor their process based on criteria including weight, destination and parcel type, offering an unrivalled level of customisation.<br /><br />Damian Donnelly, COO of Shipster, said:<br /><br /></div><blockquote class="t-redactor__quote">“Our Shopify integration is another example of Shipster’s commitment to provide highly customisable and flexible software at an accessible price, and exceptional customer service.<br /><br />"We have built an intuitive and incredibly powerful tool that simplifies the shipping process for businesses. From custom shipping rules to automatic document generation, this integration allows Shopify stores to manage their fulfilment with greater precision and less effort. It's about giving businesses the necessary control while taking away the complexity."</blockquote><div class="t-redactor__text"><br />For more information about the Shipster Shopify integration, please visit <a href="https://www.shipstersolutions.com/integrations/shopify/" target="_blank" rel="noreferrer noopener">https://www.shipstersolutions.com/integrations/shopify/</a><br /><br /><br /><br /><strong>ENDS</strong><br /><br /><strong>About: Shipster</strong><br /><br />Shipster is a custom shipping integration platform developed by Oddsphere Ltd, now connecting over 100 eCommerce warehouses with over 100 leading couriers worldwide. Clients include many fast-growing UK fashion brands such as AYBL, Lounge and Rixo.<br /><br />Shipster is best known for its unmatched level of shipping rule customisation for warehouse packing benches and other highly bespoke software integrations. Located in Manchester city centre with a growing headcount and recent winner of the UK eCommerce Awards.</div>]]></turbo:content>
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      <title>Futura hails new Shipster partnership as ‘missing piece’ in puzzle</title>
      <link>https://www.shipstersolutions.com/news-and-views/press-and-company/shipster-and-futura-partnership-announcement</link>
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      <pubDate>Tue, 22 Oct 2024 12:36:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Press &amp;amp; Company</category>
      <category>Product &amp;amp; Support Updates</category>
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      <description>Software alliance creates end-to-end solution for lifestyle, gift and department store customers.</description>
      <turbo:content><![CDATA[<header><h1>Futura hails new Shipster partnership as ‘missing piece’ in puzzle</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6233-6139-4966-a464-613834313133/futura_x_shipster.png"/></figure><blockquote class="t-redactor__preface">Software alliance creates end-to-end solution for lifestyle, gift and department store customers<br /><br /></blockquote><img src="https://static.tildacdn.com/tild3632-3063-4365-b938-353363303331/LtoR_Jason_Smith_Man.jpg"><div class="t-redactor__text"><br />Shipster, a custom shipping integration platform, and Futura Retail Solutions, an advanced retail and warehouse management software, have announced a strategic partnership to target growing omni-channel retail markets.<br /><br />The alliance creates a robust end-to-end solution for Futura’s customers, boosting automation and flexibility with packing and shipping, and enhancing tracking, ensuring those final miles are faster, cheaper and more accurate.<br /><br />Futura, based in Reading, is a software provider specialising in the small to midsize lifestyle, gift and department store sectors. Oliver Bonas, Vinegar Hill, Morleys Department Store Group and Merlin Entertainment, which operates over 130 attractions worldwide, are among its biggest customers.<br /><br />Shipster, based in Manchester, connects online retailers, ecommerce warehouses and distributors with over 100 leading couriers. Its offering is disrupting the ecommerce shipping space, giving growing companies an affordable, customisable and flexible alternative to existing products.<br /><br />By bringing together their offering, Futura and Shipster will be well positioned to capitalise on the significant growth of retail, e-commerce and logistics markets.<br /><br />Michael Latimer, Chief Revenue Officer at Shipster, said: <br /><br /></div><blockquote class="t-redactor__quote">“We are thrilled to announce our new partnership and seamless integration with Futura Retail Solutions.<br /><br />“Investing in a digital solution to underpin and unify all aspects of retail, e-Commerce and warehousing is the key to resilience, agility, security and growth.<br /><br />“With Futura's unrivalled expertise in retail technology and Shipster's cutting-edge shipping solutions, our partnership aims to streamline the retail shipping landscape and omnichannel journey, offering unparalleled value and ensuring sustained growth and success for customers.”</blockquote><div class="t-redactor__text"><br />Over the last 30 years Futura has evolved to offer omni-channel retail solutions, EPOS and inventory control and warehouse management software with over 35,000 users worldwide.<br /><br />Having developed its warehousing solution, Stock Hub, the company looked for a shipping solutions partner to help its customers further streamline their operations.<br /><br />Shipster, which launched in 2015, stood out in the market for its ability to automatically generate all necessary documents such as shipping labels, invoices and returns, according to a custom set of rules.<br /><br />Meanwhile, Shipster's licence fee model, as opposed to per-label pricing, allows for predictable budgeting and savings, especially as order volumes increase. This flexibility allows a business to adapt to seasonal demands or growth without sacrificing efficiency or customer service quality.<br /><br />Another standout feature is Shipster’s custom shipping rules capability which enables retailers to tailor their process based on criteria including weight, destination and parcel type, offering an unrivalled level of customisation.<br /><br />Jason Smith, Managing Director of Futura Retail Solutions, said:<br /><br /></div><blockquote class="t-redactor__quote">“Our digital solution helps customers navigate a unique set of challenges and maintain consistency across multiple touchpoints. But our challenge was to improve pick, pack and dispatch for e-Commerce fulfilment. Shipster has proved the antidote, offering an ever-expanding library of pre-built shipping rules which caters to these specific needs, ensuring shipping processes are efficient and cost-effective.<br /><br />“From the very first conversation with the Shipster team, it was clear that they understood who we are, what we wanted and our direction of travel. Shipster is the missing piece in the puzzle for us to offer a complete end to end solution and exceptional support to our customers.”</blockquote><div class="t-redactor__text"><br />For more information about the partnership, please visit shipstersolutions.com/integrations/futura<br /><br /><br /><br /><br /><br /><strong>ENDS</strong><br /><br />For all media enquiries contact Stuart Greer or Melanie Antao Fernandes at Antao Greer Communications. Stuart on 07799 289650 / email stuart@antaogreer.com or melanie@antaogreer.com<br /><br /><br /><br /><strong>About: Shipster</strong><br /><br />Shipster is a custom shipping integration platform developed by Oddsphere Ltd, now connecting over 100 eCommerce warehouses with over 100 leading couriers worldwide. Clients include many fast-growing UK fashion brands such as AYBL, Lounge and Rixo.<br /><br />Shipster is best known for its unmatched level of shipping rule customisation for warehouse packing benches and other highly bespoke software integrations. Located in Manchester city centre with a growing headcount and recent winner of MEN Small Business of the Year and the UK eCommerce Awards.<br /><br /><strong>About: Futura Retail Solutions</strong><br /><br />Futura Retail Solutions specialises in delivering Omni-channel retail solutions, EPOS, inventory control, and warehouse management software to leading lifestyle retailers. Futura offers affordable, user-friendly tools that help you avoid lost sales,<br /><br />maintain optimal stock levels across all channels, and enhance customer engagement to boost loyalty. Our solutions include EPOS, comprehensive stock management, loyalty card software, warehouse management, and merchandise planning, all backed by fast access to data for informed decision-making. With a focus on improving trading performance, increasing efficiency, and managing costs, Futura empowers you to streamline buying and replenishment, optimise warehouse operations, run successful customer promotions, and more. Plus, our excellent customer service and UK-based support team are here to provide the advice and assistance your business needs. With over 30 years of experience and a global user base of 35,000, Futura is a trusted partner committed to helping your business thrive.</div>]]></turbo:content>
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      <title>Shipster and Minster WMS partnership to deliver robust end-to-end logistics solution</title>
      <link>https://www.shipstersolutions.com/news-and-views/press-and-company/shipster-and-minster-wms-partnership-announcement</link>
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      <pubDate>Wed, 08 May 2024 00:46:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Press &amp;amp; Company</category>
      <category>Product &amp;amp; Support Updates</category>
      <enclosure url="https://static.tildacdn.com/tild6565-3266-4762-b137-666530646635/minster_wms_x_shipst.png" type="image/png"/>
      <description>New software alliance to support growing e-commerce, wholesale distribution and contract warehousing markets.</description>
      <turbo:content><![CDATA[<header><h1>Shipster and Minster WMS partnership to deliver robust end-to-end logistics solution</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6565-3266-4762-b137-666530646635/minster_wms_x_shipst.png"/></figure><div class="t-redactor__text">Shipster, a custom shipping integration platform, and Minster WMS, a leading warehouse and distribution management software, have announced a strategic partnership to target growing e-commerce and logistics markets.<br /><br /></div><img src="https://static.tildacdn.com/tild3733-3432-4734-a630-633930313064/pro-kbfxp1qe.jpeg"><div class="t-redactor__text"><br />The software alliance creates a robust end-to-end solution for Minster customers, offering new levels of automation and flexibility with packing and shipping, ensuring those final miles are faster, cheaper and more accurate.<br /><br />Minster WMS, based in Lichfield, is a software provider to the UK Supply Chain sector supporting e-commerce businesses, wholesale distributors and contract warehousing organisations that move products as diverse as food, sports equipment, cosmetics, stationery, cleaning materials, medical equipment, and furniture. Marks &amp; Spencer, Best Food Logistics and Pret-A-Manger are among its biggest customers.<br /><br />Shipster, based in Manchester, connects online retailers, ecommerce warehouses and distributors with over 100 leading couriers. Its offering is disrupting the ecommerce shipping space, giving growing companies an affordable, customisable and flexible alternative to existing products.<br /><br />With e-commerce and logistics markets all forecast to grow significantly in the coming years, Minster and Shipster will be well positioned to capitalise.<br /><br />James Stockton, Director for Sales and Partnerships at Shipster, said:<br /><br /></div><blockquote class="t-redactor__quote">“We are thrilled to have secured a strategic partnership with Minster WMS, which has an outstanding reputation in the sector.<br /><br />“From our early conversations it was clear we shared the same values and ambitions: to create a seamless and real-time integration between our software solutions that help e-commerce, wholesale distribution and contract warehousing businesses increase efficiency, cost-effectiveness and offer the best customer service.”</blockquote><div class="t-redactor__text"><br />Minster has evolved from a WMS to provide a suite of modules that include sales order processing, telesales, procurement and pallet tracking. The company linked with Shipster when it began looking for an alternative pricing model for its shipping solutions partner.<br /><br />Shipster, which launched in 2015, is disrupting the shipping market by offering a licence fee model, as opposed to per-label pricing. This allows for predictable budgeting and savings, especially as order volumes increase. The flexibility also allows a business to adapt to seasonal demands or growth without sacrificing efficiency or customer service quality.<br /><br />Phoebus van Deventer, Managing Director of Minster WMS, said: “Shipster proved a breath of fresh air to the sector, offering outstanding simplicity and flexibility of integration, an appealing pricing model supporting businesses to scale, and exceptional support to our customers.<br /><br /></div><blockquote class="t-redactor__quote">“Over the last 40 years Minster has developed a solution designed to streamline warehouse distribution and logistics processes, delivering greater accuracy, control and profitability.<br /><br />“With our partnership with Shipster, we can extend those benefits to shipping and courier integration, providing a compelling out-of-the-box solution. I look forward to a long and fruitful partnership.”</blockquote><div class="t-redactor__text"><br />Discover more about the<a href="https://www.shipstersolutions.com/integrations/minster-wms/"> partnered solution here</a>.<br /><br /><br /><br /><br /><br /><strong>ENDS</strong><br /><br /><strong>About: Shipster</strong><br /><br />Shipster is a custom shipping integration platform developed by Oddsphere Ltd, now connecting over 100 eCommerce warehouses with over 100 leading couriers worldwide. Clients include many fast-growing UK fashion brands such as AYBL, Lounge and Rixo.<br /><br />Shipster is best known for its unmatched level of shipping rule customisation for warehouse packing benches and other highly bespoke software integrations. Located in Manchester city centre with a growing headcount and recent winner of MEN Small Business of the Year and the UK eCommerce Awards.</div>]]></turbo:content>
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      <title>Support Coverage: Spring Bank Holidays 2026</title>
      <link>https://www.shipstersolutions.com/news-and-views/product-and-support-updates/spring-bank-holidays-2026</link>
      <pubDate>Fri, 17 Apr 2026 13:29:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Product &amp;amp; Support Updates</category>
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      <turbo:content><![CDATA[<header><h1>Support Coverage: Spring Bank Holidays 2026</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild6533-3236-4532-b432-663437326139/spring-support.jpg"/></figure>]]></turbo:content>
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      <title>Shipster helps Classic Football Shirts score record World Cup order surge</title>
      <link>https://www.shipstersolutions.com/news-and-views/press--company/classic-football-company-world-cup-surge</link>
      <pubDate>Mon, 28 Sep 2026 10:34:00 +0300</pubDate>
      <author>Stuart Greer</author>
      <category>Press &amp;amp; Company</category>
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      <description>How dispatches rose 101% year on year, with 64% of orders automatically packed during the tournament.</description>
      <turbo:content><![CDATA[<header><h1>Shipster helps Classic Football Shirts score record World Cup order surge</h1></header><figure><img alt="" src="https://static.tildacdn.com/tild3364-6334-4461-a337-333734323864/Classic_Football_Shi.jpg"/></figure>How dispatches rose 101% year on year, with 64% of orders automatically packed during the tournament.]]></turbo:content>
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      <title>Returns Fraud in eCommerce: The Growing Cost to UK Retailers</title>
      <link>https://www.shipstersolutions.com/news-and-views/returns-fraud</link>
      <pubDate>Sat, 26 Sep 2026 11:10:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Shipping Guidance</category>
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      <turbo:content><![CDATA[<header><h1>Returns Fraud in eCommerce: The Growing Cost to UK Retailers</h1></header><figure><img alt="" src="https://static.tildacdn.com/tila3236-6133-4431-b437-616235623733/returns-fraud-image-.jpg"/></figure>Upload description test for this article.]]></turbo:content>
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      <title>Shipster Returns: We’re bringing custom shipping rules to returns</title>
      <link>https://www.shipstersolutions.com/news-and-views/shipster-returns</link>
      <pubDate>Fri, 23 Oct 2026 02:01:00 +0300</pubDate>
      <author>Hayley Cowburn</author>
      <category>Product &amp;amp; Support Updates</category>
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      <description>Introducing Shipster Returns: intelligent routing, custom rules and remote grading to send returns directly to the right destination.</description>
      <turbo:content><![CDATA[<header><h1>Shipster Returns: We’re bringing custom shipping rules to returns</h1></header><figure><img alt="" src="https://static.tildacdn.com/tila6332-3461-4263-b361-336237363033/article-image-1.png"/></figure>Introducing Shipster Returns: intelligent routing, custom rules and remote grading to send returns directly to the right destination.]]></turbo:content>
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